Refund & Cancellation Policy
Last Updated: June 29, 2025
Our Refund Policy
1. No Refund Policy
Thank you for choosing our digital services. Please note that all sales made through our platform are final and non-refundable. By making a purchase on our platform, you acknowledge and agree that you are not entitled to a refund for any purchases made.
2. Rationale for No-Refund Policy
Our no-refund policy is in place due to the nature of our digital services and products:
- Once digital content is delivered, it cannot be returned or "un-delivered".
- Digital services are provided immediately upon payment.
- We invest considerable resources to create and deliver high-quality digital content and services.
3. Exceptions
While we maintain a strict no-refund policy, we may consider exceptions in the following rare circumstances:
- Technical issues that completely prevent access to our services for an extended period (more than 72 hours) despite our best efforts to resolve the situation.
- Proven fraudulent charges where the purchase was made without your authorization.
These exceptions are evaluated on a case-by-case basis and are solely at our discretion.
4. Service Quality Commitment
While we do not offer refunds, we are committed to providing high-quality services. If you experience any issues with our services, please contact our customer support team at ranvideoai@gmail.com. We will make reasonable efforts to address your concerns and improve your experience with our services.
5. Subscription Cancellations
For subscription-based services:
- You may cancel your subscription at any time by contacting our support team.
- Cancellations will take effect at the end of the current billing cycle.
- No refunds will be provided for the current billing cycle when you cancel a subscription.
- You will continue to have access to the service until the end of your current billing period.
6. Before Purchase
We encourage all customers to:
- Carefully review our service descriptions before making a purchase.
- Contact us with any questions about our services before completing a transaction.
- Ensure that your device meets the technical requirements for our services.
7. Contact Information
If you have any questions about our Refund & Cancellation Policy, please contact us at:
Email: ranvideoai@gmail.com
This Refund & Cancellation Policy may be updated from time to time. We will notify users of any significant changes by posting the new policy on this page. Your continued use of our services following the posting of changes constitutes your acceptance of those changes.
For more information about our services, please refer to our Terms of Service, Privacy Policy, and Shipping & Delivery Policy.